Vehicle Management
A network of approved and fully audited maintenance centres ensure the vehicles are maintained to the legislative standards required.These centres being either manufacturer appointed dealers or independent suppliers that enable Seven to choose the right service provider for a particular customer, ensuring a comprehensive support facility is available at all times.
Throughout the contract period, the customer care team handles all vehicle management including any accident repairs and negotiation with the insurance companies, vehicle recovery, repair estimates, the nomination of repairers and post repair inspections.
Our service includes online access through our Result system to view full histories of any assets supplied by Seven, including full service history, MOTs and any items of expenditure incurred. Read more about Result by click the 'Result' button from the sub menu.
Seven also ensure its customers are kept up to date on any Operator's License issues that may arise, such as driver's hours and tachograph legislation changes or the recently introduced working time directive legislation for mobile workers.
The multi-skilled operations team has a wealth of knowledge on all aspects of vehicle operations and are on hand 24/Seven to guide and support the customers in any area required.
All assets provided by Seven can be monitored in real-time via our own Seven Eye Asset Track satellite tracking system - providing pinpoint location of your asset as well as historical audit data. Visit the Seven Eye section of this website for more details.
As a standard part of the comprehensive Seven Asset Management service we provide the complete management of all assets supplied by us in respect of:
- A dedicated fleet manager for each account activity.
- Regular meetings to review and discuss vehicle performance and any other requirements.
- Regular updates on any changes in legislation within the industry.
- All pre-planning of vehicle servicing and inspections in accordance with any VOSA undertakings or other requirements.
- MOT application and R and M planning utilising the latest fleet management IT systems.
- Customer has unique online access for individual vehicle fleet maintenance records.
- Comprehensive report writing capability provides bespoke data analysis tools.
- Collection and delivery of vehicles into local service agent premises.
- Tyre management.
- Warranty claims management.
- Breakdown repairs and recoveries.
- Accident management including attendance.
- Full maintenance of any ancillary equipment being supplied.
- Replacement vehicles.
- Free advice on any O Licence issues.
- Our own expert support team available 24/Seven/365.
- National coverage, regional infrastructure and local servicing support.
- Short term rental vehicle provision around any peaks in demand.
- Advice on any other commercial vehicle fleet issues.
